Reliability Builds Trust

Reliability and Trust chart

Do what you say you will do, and do it when you said you will do it. Report to the client regularly and clearly. Keeping people informed significantly reduces project problems. Be reliable.

Read more

Notify Client of Delays

Problem: Delays on projects are very common. Wet weather, delays in client review of designs, transport delays due to strikes, and lots of other things can cause delays that are …

Read more

Provide Advance Notice for Meetings

Problem: In most companies, everyone is busy, and they don’t have time to be wasted. People need (and most people prefer) to seeĀ  what is happening and when. Yet many …

Read more

Organise Design Carefully

When doing a project that requires design, you should plan the time required for design carefully and allow adequate time for the design to be completed. You should also write …

Read more

Start Meetings On time

Starting meetings on time and finishing on time creates in the team a sense of organisation and planning. If meetings constantly start late, people will turn up later and later. …

Read more

Project Failure

Project failure is generally associated with one or more of the following three: Cost Schedule Client satisfaction Particularly, an unhappy client or an unhappy team will mean your company suffers …

Read more

Confirm Meetings

If you (or others) are to travel for meetings, confirm that they have been scheduled. Projects with committees or bureaucracy may overlook setting the times or places and informing everyone …

Read more