Document All Client Communication

Infographic showing client communication types - Document all Client Communication - myprojectlessons.com

Important client conversations should not exist only in people’s memories. Document decisions, instructions, commitments and other material communication so your project has a reliable record.

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Be Careful How You Use the Word Float

Woman reviewing project schedule with 'float' concept in project management. Be Careful How You Use the Word Float - myprojectlessons.com

Calling time “float” can make it an easy target for removal. Describe necessary work accurately, explain contingency and monitor the float that remains. A clear schedule helps your client understand both the time required and the risks to completion.

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Know Why Project Due Dates Are Set

Hand writing the words "Due Date" on a calendar - Know why project due dates are set - myprojectlessons.com

Understand the what, when and why of the project and its due dates. This involves clear communication, and results in a realistic schedule that should satisfy the requirements of the client and your team’s ability to deliver it.

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Scope Creep

Illustration of project scope creep with plans, schedule, and budget. Scope Creep - myprojectlessons.com

Scope creep is sneaky and costly. Learn how to spot it early, manage it firmly, and keep your project from going walkabout with these proven field strategies.

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