At the start of your project, ensure you ask the client what kind of reports they want. Automate or standardise your client reports if possible. Ask the right questions to get the best results for you and for the client.
It is important to get the setup of all the IT systems correct early in a project. For example. If you have a team placed in a client office to …
Clarify the expectations of your client. If you don’t you may find that they expect the project outcome to be a lot different than it really is. There is no …
Even if there is no change in cost or schedule you should still document any changes to the scope brief. Submit those as variations to the client. This way the …
Project failure is generally associated with one or more of the following three: Cost Schedule Client satisfaction Particularly, an unhappy client or an unhappy team will mean your company suffers …
Make sure the contract reflects the client’s expectations. If you find differences early in the project you should tell the client. If you find them late in the project, you …
Get to know your client contact more personally, not just their project specific details. Find out their interests, other projects they are working on etc. Possibly send them useful information, …
Good communication is a key skill for a project manager. Good design of the product is assumed by the client. The key to keeping things running smoothly and making the …
Check the funding sources of your clients. Especially local council clients who rely on funding that often changes.
Check and confirm geotechnical reports that are supplied to you in a contract. The client may supply reports that are old or inaccurate. Specify in the contract that you are …