Avoid Superlatives In Contracts
Avoid the use of superlatives in contracts and documents. E.g. “all, make sure, assure, insure, as necessary”. These can be interpreted as making a guarantee. It would be better to …
Documentation
Clarify Terms and Conditions
Clarify the terms and conditions with the new project manager. If the client changes during a project (or the client project manager changes), then you as the project manager should …
Keep impeccable documentation
It is important in a project to keep very good documentation. It should be complete, organised, and easy to search (not unorganised folders on lots of team members desks where …
Clear Specifications
An important lesson I have learned if you are on the design side of the project. Make the specifications clear. Unclear or contradictory specifications just end up leading to having …
Document All Client Communication
The title says it all. Document all communication with your client (and with suppliers and contractors). Even with friendly or familiar clients. Client’s project manager may change, so verbal agreements …
Document all Changes, Variations, and Agreements
Projects are complicated. Lots of agreements and changes are constantly made, these should be managed properly.
Document all changes, variations and agreements on your projects. You should put everything in writing.