Document All Client Communication
Important client conversations should not exist only in people’s memories. Document decisions, instructions, commitments and other material communication so your project has a reliable record.
Year: 2008
Clarify Terms and Conditions
Clarify the terms and conditions with the new project manager. If the client changes during a project (or the client project manager changes), then you as the project manager should …
Low Bids by Contractors
Be wary of low bids by contractors. Get a number of bids. Compare and check why a low bid is so low. If a low bid is accepted, be especially …
Keep impeccable documentation
It is important in a project to keep very good documentation. It should be complete, organised, and easy to search (not unorganised folders on lots of team members desks where …
Scope Creep
Scope creep is sneaky and costly. Learn how to spot it early, manage it firmly, and keep your project from going walkabout with these proven field strategies.
Why You Need a Single Decision Maker in Client Communication
Keep good control of client communication. Ensure all important communications are between the project manager and the client project manager, especially for cost, schedule and scope decisions.
Agree With the Contract Before Signing It
Make sure that you and your company agree with the contract, if you don’t, change it. Even if you have worked with the client before or know them well and …
Take Lots of Photos
If your company is involved in site inspections, site supervision, or site management take lots of photos. Make sure to file these photos by name (location, item) and date. Some …
Buy Complete Systems for Specialty Equipment
When buying specialty equipment, make sure the supplier can and will supply a complete system. If they do, take it. Avoid trying to save money by doing parts of it …
Precedence Clause in Specifications
Make sure to include a precedence clause in the specifications. You should define which documents or sections take precedence. That way if there are errors or conflicts, one will take …